![]() To use a generic mouse with external monitors, ensure that Presentation mode is turned off in your Citrix Workspace app by navigating to Settings > Display options. Generic mouse is supported on devices running iOS 13.4 or later. You can use a generic mouse on external monitors connected to an iPad. Generic mouse support on external monitors If you have an external monitor connected while in a session, the generic mouse cursor remains on the native device due to an iOS limitation. This feature isn’t supported on iPhones.This feature is available on iPadOS 13.4 and later.The style of the local mouse cursor changes to match that of the remote cursor. ![]() The actions are similar to the Citrix X1 Mouse. You can use a generic mouse or trackpad to right-click, scroll, and hover in HDX sessions. Generic Mouse Generic mouse and trackpad support You can access the Display option without having to add an account or sign in first. You can use the Display button on the toolbar to select a particular screen resolution. When you connect your iOS device to the external monitor, Citrix Workspace app automatically detects the screen resolution of the external monitor. You can move the toolbar notch horizontally, while the toolbar is closed. You can use the Citrix X1 Mouse to operate the toolbar on an external monitor.
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